|Chief Otto J Huber
The winds of March blew much more into our fire stations than the usual leaves that come with the onset of spring. This year the pandemic caused us to look at new ways of doing business serving our customers and our firefighters.
The Fire Department and our firefighters are used to unexpected challenges. Those come with the job, which is why we have evolved over the years to an all-hazards agency. During my time with the department, we have evolved from just responding to occasional fires, water rescues, and transportation accidents, to now adding emergency medical calls, hazardous materials events, and preparing for biological, domestic, and foreign terrorism just to mention a few.
I challenged Assistant Chief Tom Turner and Deputy Chief Mike Books to prepare the department by developing an operations plan that would not only ensure we could continue to provide all the services that our customers and communities have come to expect and depend on, but also how we would operate in an environment that could mean a loss of up to two-thirds of our resources, supplies, and workforce.
Potentially this thing called COVID could strip the department of our highly trained workforce through no fault of our own, other than an infection rate that was predicted to cripple many communities. This plan needed to be resilient and well thought out. These men were up to the challenge. After all, most of our emergency and event planning has been scribed by these two professionals over the past 25 years.
So while everyone was locked down, social distancing, and searching for toilet paper, your fire department was preparing for the worst-case scenario along with how to continue to honor our mission statement of providing the most technologically advanced fire and EMS service to our residents with the highest trained professionals; and to deliver that service to our customers with loyalty and compassion.
While we find this event far from over, your fire department continues to remain committed to being here for you today, tomorrow, and next month. That is possible because of a great and dedicated workforce that puts our customers first.
Rest assured we will remain diligent in our pursuit of your family’s safety and the safety and welfare of all Loveland-Symmes residents.